• Luma

FAQ

✦ How long have you been making art?
Over a decade! I got my first digital tablet at age 13.✦ Do you have a degree?
Yes, I received my Bachelors of Arts from the University of Iowa in 2021.✦ What program and tablet do you use?
Clip Studio Paint & the Huion Kamvas 22 Pro
Procreate & 9.7” Ipad✦ Do you take commissions?
Yes, check out the commissions and TOS sections on my Carrd for more information✦ Are your commissions open?
My commission status is updated and displayed on all of my social media bios✦ How can I contact you about a commission or project?
I accept direct messages through any social media platform, or you can email me at [email protected]✦ What payment methods do you take for commissions?
I prefer Stripe, but Paypal works too✦ What brushes do you use?
I use a wide variety from the clip studio asset store, paid brushes, and custom made brushes. I don’t currently have a list, but if you ask about a specific one and the brush is publicly available, I will try my best to get you the name of it.✦ How often do you stream on Twitch?
I don't currently have a set schedule, I just stream when I feel like it. If I ever am streaming, i'll post a link on my Instagram story or on Twitter.✦ Do you have a Patreon?
Not yet! I hope to have one eventually so I can offer exclusive content

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• Luma

Terms of Service

✦ SECTION I. IMAGE COPYRIGHTAs the artist I retain full and exclusive rights to the original artwork. The commissioner may not claim it as their own or use it for anything other than personal use.
All commissioned artwork is for noncommercial purposes only. Redistribution of my artwork for use in printed merchandise or as promotion of goods or services is prohibited. If you have any questions about this, ask me before commissioning me.Use
The artwork may be reposted wherever the commissioner would like, as long as proper credit is given.
The commission may be used as a profile picture or banner so long as it is used in a noncommercial way.Prohibited Actions
-Altering my artwork in any way without asking for permission beforehand, with the exception of cropping/resizing the image for an icon or banner.
-Use my artwork as references for your own such as tracing or re-purposing parts of the image.
-Claiming the artwork as your own.
-You do not have the right to use this commission for NFTs (Non-Fungible Token).
-You do not have the right to use my artwork to train or make “art” from any form of AI.If these terms are broken, you will be blacklisted from commissioning me. Further legal action may be taken if my artwork is used in a commercial format for merchandise, NFTs, or used for AI.Additional Use
If you would like to purchase a commercial license from me either before or after your commission is complete, or any time in the future, please contact me.
The use of my art as a promotion for social media/streaming/business falls under a commercial license.

✦ SECTION II. PAYMENT INFORMATIONPayment Methods
Commissions are paid through Stripe or PayPal in USD.PLEASE NOTE
✦ Stripe and PayPal's transaction and processing fee's have been worked into the price of my commissions.
✦ Commissions that are being paid in currency other than USD will need to cover PayPal's additional conversion fee of 4.5% on top of the commission price.Commissions must be paid in full before any work will be started.
An invoice will be sent to you to be paid within 48 hours after the invoice being sent.
A reminder will be sent with 24 hours left if payment has not yet been received.
If 48 hours have passed without payment, you will be notified that your commission has been canceled.Refund Policy
If the commission is canceled (by me or the client) before work has started, then the client will receive a full refund.
If the client cancels the commission during progress, the amount refunded will be on a case-by-case basis and up to my discretion as the artist. Here is a rough basis for refunds:
Sketch: 70% refund
Flats: 40% refund
No refunds will be given for completed or nearly completed commissions.As the artist, I reserve the right to cancel a commission at any time, for any reason, and without explanation. If I cancel the commission due to my inability to complete it for any reason, a full refund will be given.

✦ SECTION III. CONTACT AND COMMUNICATIONDiscussion of commissions will be conducted via email or direct message through Instagram or Twitter.Visual Reference Guidelines
When commissioning me please provide some kind of reference for original characters. At least one clear and concise visual reference and a description of the commission being requested.
For commissions based on fanart, a reference is not needed unless you believe I may be unfamiliar with said character.Please include any information that will accurately allow me to draw your commission and give me a sense of direction to best create the artwork. This can include things like, but is not limited to:_{-Previous drawings of said character
-Preferred pose if you have one
-A description of what you have in mind
-A sketch of what you have in mind (Does not matter if it is a stick figure done on mspaint or copy paper, anything is helpful for me to understand your visual!)
-Clothing references or descriptions
-Color palettes
-Emotions, moods, specific facial expressions
-Background description or pictures (if applicable)
-Mood boards & pinterest boards}

✦ SECTION IV. WILL/WON'T DRAWBelow is a general guideline for what I will or will not draw. Please keep my art style in mind when ordering; Things outside of my usual forte may be of lower quality but I will try my best! If you are requesting something not listed here, feel free to ask me about it.✦ Allowed Content
_{-Original Characters & Fanart
-Humans & fantasy humanoids (vampires, mermaids, fairies ect.)
-D&D species (ask me about species with heavy animal features)
-Fluff, Semi-NSFW & NSFW content
-Anthros (Animal ears/tails/legs/horns ect.)
-Props & weapons (Additional costs may apply)}✦ Ask
_{-Furries
-Animals
-Gore
-Extreme/Dead Dove NSFW}✦ Prohibited Content
_{-Real people
-Vehicles
-Mecha (unless highly humanoid, prosthetic limbs, or helmets)
-Any sort of hateful content such as racism, transphobia, homophobia, Nazi/White supremacy type imagery ect.
-Shota/Loli/any pedophilic imagery}NSFW Content
You must be over the age of 18 to commission adult content from me. I am a United States citizen and abide by United States laws regardless of other country's age of adulthood or consent laws being lower than this. Breaking this rule is extremely serious and will result in blacklisting from further commissions and blocking on all social media, email, and any other means of contact.✦ By ordering anything 18+/NSFW you are agreeing that you are 18 or are above the age of 18 and I may verify this information if I suspect you are under 18.If you would like a list of NSFW content I accept, it can be provided upon request.

✦ SECTION V. WORKFLOW PROCESSBy commissioning me you understand that the work will be done in my personal style and I will not copy another artist's style or make a carbon copy of a reference you provide me. Please allow me as the artist some creative freedom to craft an image based on the characters you provide in order to get the best quality of work. I am happy to match a scene or pose that you have in mind, but please allow and expect some variation.Estimated Time to Completion
Commissions are generally estimated to take roughly 2 weeks and no longer than 1 month, and are completed on a first come first serve basis.
If there are any delays in completion of a commission, I will notify you.
If for any reason I cannot complete a commission within 90 days of ordering, I will issue a full refund.Works in Progress (WIPS)
Certain commission types may or may not include a sketch approval stage. I will send any wips to the commissioner in an email for approval with a watermark. Progress will be paused until the sketch is confirmed by the commissioner.Revisions and Edits
If the commission type includes a sketch approval stage, any major changes or revisions must be made at this stage; this includes any significant changes to a character’s pose or body shape, or redrawing parts of the image.
After the sketch has been approved, no major edits or changes will be made beyond color correction. If the commissioner insists on additional edits after the approved sketch, a price for the edits may be discussed.If I, the artist, make any significant errors in the character design, accessories, or any other visual elements specified in the provided references, I will make these edits at no additional cost.Completion
Upon completion a high resolution PNG & JPG image will be sent to the you via email. If for some reason the file downloads with poor quality, let me know and we can find another way to get you the completed files. No watermark will accompany your final image.

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